we stand by the quality of our baby products and offer warranty coverage for eligible items. Please review our warranty terms below.
1. Warranty Coverage
Our warranty covers manufacturing defects in materials and workmanship for 1-2 years depending on the brand from the date of purchase. It applies to:
- Strollers, car seats, cribs, and high chairs
- Electronic baby products (e.g., monitors, bottle warmers)
- Other eligible items as listed on our website
2. What’s Not Covered
The warranty does not cover:
- Normal wear and tear, misuse, or accidental damage
- Damage due to improper storage or unauthorized modifications
- Products purchased from unauthorized resellers
- Consumables like pacifiers, teething toys, or feeding accessories
3. How to Claim a Warranty
To request a warranty claim:
- Contact our support team at Info@stjbabycare.com
- Provide proof of purchase and photos/videos of the defect.
- Our team will assess the issue and provide instructions for repair or replacement.
4. Repair, Replacement & Refunds
- Approved claims may result in repair, replacement, or store credit, depending on the situation.
- If the item is no longer available, a similar product or refund may be offered.
- Warranty repairs may take 2-7 working days depending on availability.
5. Limitations & Liability
- This warranty is non-transferable and applies only to the original purchaser.
- Our liability is limited to the value of the product and does not cover incidental damages.
6. Changes to Warranty Terms
We reserve the right to modify warranty terms at any time. Updates will be reflected on our website.
7. Contact Us
For warranty inquiries, reach out to info@stjbabycare.com